This website uses cookies to ensure that you have the best possible experience when visiting the website. View our privacy policy for more information about this. To accept the use of non-essential cookies, please click "I agree"
EM Makelaars Privacy Notice
Effective Date: 1 April 2024
Introduction
EM Makelaars is committed to protecting the privacy and confidentiality of the personal information of our clients, employees, and other stakeholders. This notice outlines our practices regarding the collection, use, and disclosure of personal information in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA).
Types of Personal Information We Collect
We collect various types of personal information, including:
Individual Details: Name, address, contact details, gender, marital status, family details, and employment information.
Identification Details: Identification numbers such as ID number, passport number, or driver’s license number.
Financial Information: Bank account details, income, and other financial data.
Insured Risk Information: Details about the insured risk, which may include health and criminal record data.
Policy Information: Information about the insurance policies and claims.
Marketing Data: Preferences regarding receiving marketing communications from us.
Sources of Personal Information We obtain personal information from:
Clients and their family members.
Third parties involved in insurance claims, such as witnesses or legal advisors.
Other insurance market participants like insurers and reinsurers.
Publicly available sources and databases.
How We Use Your Personal Information Your personal information is used to:
Assess and provide insurance products and services.
Manage claims and client relationships.
Perform internal operations, including data analysis and audits.
Comply with legal and regulatory obligations.
Disclosure of Personal Information We may share your personal information with:
Insurers, reinsurers, and other intermediaries.
Service providers who perform services on our behalf.
Legal and regulatory bodies as required by law.
Security of Personal Information We implement appropriate security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights Under POPIA, you have the right to:
Access and correct your personal information.
Object to processing of your personal information.
Request deletion of your personal information where appropriate.
Cross-Border Transfer of Personal Information We may transfer personal information to countries outside South Africa. We ensure that all such transfers comply with POPIA and that appropriate safeguards are in place.
Changes to This Privacy Notice This privacy notice may be updated periodically. We will post any changes on our website and, where appropriate, notify you via email or other communication methods.
Contact Us If you have questions about this privacy notice or our privacy practices, please contact us at info@em-m.co.za