Claims Handling

Turnaround times

By disrupting the conventional norms within our sector, we hold the conviction that it is crucial to maintain a candid stance regarding the pace at which we process claims. Our aspiration rests on an unceasing enhancement of our performance, surpassing the anticipations of our clients through our service provisions.
14 days

Motor Damage

10 min

Windscreen Claims

6 hrs 

Fast track

15 days

Non-motor

Claim forms

The maintenance of the partnerships we've cultivated relies significantly on our claims service. Hence, we are of the opinion that our dynamic forms for submitting claims enable us to simplify the process of submitting your claims. It is imperative to adhere to the instructions outlined in the claim form guide below to prevent any inaccuracies in your submissions.

Upon the initial download and access of these forms, they will automatically launch in your default web browser (such as IE, Chrome, Firefox, Edge, etc.). Please note that these forms won't be visible in your browser, as they are tailored specifically for Adobe Reader. To make edits in the .PDF, you will require Adobe Acrobat Reader, which can be acquired at no cost from the Adobe website.

Downloads

  • Motor accident claim form

  • Motor theft claim form

  • Windscreen claim form

  • Goods in transit claim form

  • Property loss or damage claim form

  • Liability claim form